Marketing 101

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Marketing 101 ::

the importance of marketing your business

Marketing helps small businesses increase their visibility and reach a wider audience. By implementing various marketing techniques such as social media marketing, search engine optimization, and content marketing, small businesses can effectively promote their products or services to potential customers. This increased visibility not only helps in attracting new customers but also in building brand recognition and loyalty. By investing time, effort, and resources into effective marketing strategies, small businesses can position themselves for growth and success in today's competitive business landscape.

This section of the resource guide serves as a compass, offering invaluable insights into effective marketing strategies tailored specifically for small businesses. It provides a roadmap on engaging in marketing practices, offering actionable advice and innovative ideas for impactful social media posts. Additionally, it includes quick-start guides for social media, furnishing easy-to-follow steps to navigate various platforms and maximize their potential.


Marketing 101 Sections

Why should I use social media for my small business?

What should I include in my social media posts?

How can I create a social media account?


 
Why should i use social media for my small business?
 
 
 

Reach more potential customers

Reaching more potential customers is a cornerstone of successful business growth. In today's dynamic and interconnected marketplace, an effective customer outreach strategy is essential to capturing and retaining a wider audience.

 

Increase your brand awareness

Social media is a powerful tool for making more people aware of your brand – that's what we mean by brand awareness. When you use social media well, you're making your brand more recognizable to the people you want to reach. By regularly sharing interesting stuff and interacting with your audience, you're planting your brand in their minds. This helps them remember and trust your brand more. When more people recognize and like your brand, it can lead to loyal customers and more chances for your business to grow.

 

Understand your customers better

By monitoring and analyzing your customer interactions, comments, and feedback, you can gain deeper understanding and tailor your marketing efforts accordingly. Engaging with customers directly on social media also fosters a sense of connection and trust.

 

Build long-term relationships with your customers

Regular engagement, personalized interactions, and consistent value-sharing create a sense of community and trust. Through social media, you can maintain an ongoing dialogue, show appreciation, and continuously deliver meaningful experiences, ultimately nurturing lasting relationships that translate into repeat business and enthusiastic brand advocates.

 
 

What should I include in my social media posts?

What are good elements of an effective marketing plan?

  • Having mixed- content will keep audiences engaged and interested in your brand.

  • Use high-quality images, videos, and graphics to capture attention.

  • Posting frequently and regularly allows you to better connect with your customers.

  • By sharing your story authentically, you can aim to connect with your audience on a deeper level and build trust.

  • Encourage customers to create content featuring your products and services.

Marketing on Buford Highway

Simple posts like these, recognizing the importance of Father’s Day, help maintain a loyal audience.

Stay True to Yourself
 

Remember that your background is a strength and a unique selling point. Stay true to your values and beliefs throughout your social media journey. Strive for authenticity in every post, comment, and interaction. By remaining genuine and true to yourself, you will find the most success.

This post features a connection with local artists and the City of Doraville.

Cultivate Meaningful Connections

In your social media interactions, focus on building genuine relationships with your audience. Respond to comments, messages, and inquiries promptly and personally. Show gratitude for the support you receive and engage in meaningful conversations that align with your values. By prioritizing connection over self-promotion, you can create a loyal and engaged customer base.

 
Foster Engagement Through Contests and Giveaways

Create interactive campaigns on social media that encourage your audience to participate and share their experiences. Consider organizing contests, challenges, or giveaways that involve your products or services. This approach allows your audience to engage with your brand in a fun and meaningful way while generating organic reach and awareness.

Patrons who tagged We Love Buford Highway in Instagram posts were rewarded with a chance to get free swag!

Highlight behind-the-scenes moments


Give your audience a glimpse into the behind-the-scenes aspects of your business. Showcase the hard work, craftsmanship, or attention to detail that goes into your products or services. Share stories about your team members or artisans who contribute to the success of your business. This humanizes your brand and demonstrates your commitment to excellence.

Including pictures like these, showcasing the hard work of volunteers at events, helps foster a sense of community and recognition.

 

Collaborating with CareSource, Halpern Enterprises, and Asian Americans Advancing Justice, We Love Buford Highway hosted an event to donate food to local families of Buford Highway.

Collaborate with Like-Minded Creators

Identify social media influencers who share similar cultural values or have an appreciation for your industry. Collaborate with them to create content that promotes your business through shared values. By partnering with influencers who align with your values, you can reach a wider audience and amplify your message authentically.

Covering the success of a local high school student in her soccer career helps to showcase the positive achievements of the community.

Leverage Testimonials and Customer Stories

Rather than solely highlighting your own achievements, showcase the positive experiences and testimonials of your customers. Encourage them to share their stories and feedback about your products or services. By sharing these testimonials, you allow others to speak on your behalf, building trust and credibility.

 
Provide Educational Content

Cultural backgrounds and business expertise often place great value on knowledge sharing and education. Leverage social media to create and share educational content related to your industry or cultural traditions. Offer insights, tips, and practical advice that can benefit your audience. This approach positions you as a trusted expert, allowing you to build credibility and foster meaningful connections.

This post features an article covering new foods introduced to Buford Highway, educating audiences on Filipino cuisine.

Measure Success Beyond Numbers

While metrics like reach and engagement are important, prioritize the qualitative impact of your social media efforts. Focus on the relationships you build, the positive conversations you initiate, and the feedback you receive. By measuring success in terms of meaningful connections and positive influence, you can align your social media strategy with your values.

This post recognizes the cross-collaborative efforts of We Love Buford Highway with other important Atlanta-area partners.

 

This post features community advocation for Asian-American and Pacific Islander businesses along the Buford Highway corridor.

Embrace a Community Centric Approach

Shift the focus from personal achievements to community engagement. Highlight the contributions your business makes to your community, whether through philanthropy, partnerships with local organizations, or supporting local artisans. By showcasing your dedication to community building, you can attract customers who appreciate your commitment.

This post features an interview with Ashley Mack, reflecting on her role as an Asian woman in corporate America.

Amplify Your Unique Story

Instead of focusing solely on self-promotion, use social media as a platform to share your unique journey and the values that guide your business. Emphasize what your business means to you, the significance of your products or services, and the positive impact they bring to your customers' lives. By storytelling, you can inspire and engage your audience authentically.

Marketing 101
List of
Post Ideas
and
Templates

Product Showcase

Highlight a specific product or service and provide compelling visuals or videos to showcase its features and benefits.

Behind the Scenes

Share behind-the-scenes glimpses of your business, such as your team at work, the manufacturing process, or the making of a product.

Customer Testimonials

Share testimonials or reviews from satisfied customers, accompanied by their photo or a brief story about their experience.

seasonal or holiday Promos

Create posts to announce special offers, discounts, or promotions related to specific seasons or holidays.

 

Industry News or tips

Share relevant news, insights, or helpful tips related to your industry that your followers would find interesting or informative.

Inspirational Quotes

Post inspirational quotes or motivational messages that resonate with your audience and align with your brand values.

User generated content

Share content created by your customers, such as photos, videos, or testimonials, and give them credit for their contribution.

How-to guides or tutorials

Create step-by-step guides or tutorials related to your products or services to educate and engage your audience.

 

Team spotlights

Introduce your team members, their roles, and their contributions to your business. Show the human side of your brand.

Polls and Surveys

Conduct polls or surveys to gather feedback from your followers, such as their preferences or opinions on certain products or topics.

Events or Webinars

Promote upcoming events, workshops, or webinars hosted by your business. Provide details, registration links, and exciting highlights.

Fun facts or did You Knows?

Share interesting facts or trivia related to your industry, products, or services to entertain and educate your audience.


How can I create a social media account?
 
Instagram 101
Facebook 101